British Red Cross

We offer a number of opportunities for Volunteers across the North East region and in particular we are currently recruiting in the Co. Durham / Darlington / Cleveland areas specifically for our dedicated Emergency Response Teams as well as the more generic Community Reserve Volunteer role.
We respond to various UK emergencies every year – from floods and house fires to major incidents. Our trained volunteers support emergency services, local authorities and other partner agencies whilst responding to crisis events.

As an Emergency Response Volunteer, you may be providing much needed practical and emotional support to individuals, as part of a team, in support of emergency services and other partner agencies following a crisis, an emergency or major incident.

Location:- this can be varied and may include incident scenes and Rest Centres; in BRC vehicles or at Red Cross premises.

Commitment:- we are flexible around your volunteering as this is dependent on your availability, but you will be required to perform a minimum of two rota duties per month and when additional incidents occur.

Typical tasks may include:-

  • Offering practical and emotional support to those affected by emergency or crisis events;
  • Supplying basic provisions i.e. food, drinks, hygiene packs and clothing etc.
  • Signposting to partner agencies regarding temporary accommodation
  • Providing emotional support in a Rest Centre i.e. after a flood
  • Working alongside other responders namely Fire, Police and Ambulance Services, Local Authorities and other voluntary agencies.
  • Attending briefings, undertaking training and completing administration tasks as required.

What we look for:-

  • Service users are always our priority and we work to understand their needs, supporting them in making a positive difference.
  • Responders need good communication, social and teamwork skills.
  • To respond when on call or if required
  • Able to support others calmly and with empathy in crisis situations
  • Able to follow role specific guidance and instruction
  • To uphold the Fundamental Principles and Values of the Red Cross, whilst adhering to the Society’s Equal Opportunities Policy
  • A DBS check is required for this role

What we offer:-

  • The chance to work with different people from different walks of life; making a positive difference.
  • The opportunities to work with a range of external partner agencies
  • Comprehensive training so you are properly equipped to carry out your Red Cross role; developing existing skills and gaining new ones
  • Working as part of an effective team
  • Payment of expenses when on duty
  • By being a British Red Cross volunteer you can proudly say you are a member of the world’s largest humanitarian organisation.

For More Information Contact:-David Beverley Emergency Response Officer Email –

British Red Cross, Emergency Response Service, website “” and email the COMMUNITY RESERVE VOLUNTEER role:-

The Community Reserve Volunteer programme is a new opportunity for the public to make a difference during an emergency like a flood or fire. It’s quick and easy to sign up online and
community reserve volunteers will be contacted by text if there is an emergency in their community that they could help with. Specialist skills aren’t required and training is provided at the scene.
Community spirit and the desire to help –When disaster strikes communities want to play some part, and small acts of kindness can make a difference to people in need.

Research shows that the majority of people (88%) would want to help if an emergency happened in their area.
Community preparedness for crisis–The public recognises the likelihood of an emergency in their community. Most people who have experienced an emergency felt they could have
offered more support but didn’t know how (66%).

Harnessing the power of kindness in a crisis–Effective emergency response needs to be human-centred, focussing on individuals and communities.

Organisations like the British Red Cross can help to connect people in a crisis.

To learn more about the community reserve volunteer scheme and how to sign up, visit:

Register Interest

Please complete the form below to register your interest in British Red Cross.