Wellbeing Hub Volunteer

Description


Become a Wellbeing Hub volunteer and support your local community!

Minimum time requirements – one half day per week.  9.15-1.15 or 12.45- 4.45 Monday – Friday

As a Wellbeing Hub Volunteer, you’ll be the first point of contact for visitors to the Wellbeing Hub, providing a friendly greeting and a warm welcome!

This role includes making drinks for visitors to the Wellbeing Hub, supporting with the gathering of information for reporting and setting up rooms for events and activities

If you have a weekday morning or afternoon free, we’d love to hear from you!

What our volunteers say about the role:

“The most rewarding part of this experience is seeing the relief in people’s faces when they find out they are being heard and listened to and are going to get the help they need.” Madeeha

“Volunteering definitely contributed to believing in myself again and gave me the confidence to start my new career journey” Alison

If you have a weekday morning or afternoon free, we’d love to hear from you!

Make a difference, join our friendly team and become a Wellbeing Hub Volunteer!

If you are interested in this role, just click on the link here to complete your application.

 

 

You will be volunteering alongside a team of staff from Catalyst Stockton, Impact on Teesside, CGL, Tees, Esk, and Wear Valley (TEWV) NHS, Stockton Borough Council Adult Mental Health Services, Stockton District Advice and Information Service, and voluntary sector organisations delivering activities and appointments as part of the NHS long term plan and Stockton’s Community Mental Health Transformation agenda.

  • Supporting the set-up of rooms for meetings/ conferences
  • Happy to approach people to get drinks orders or to support the warm welcome for people into the building.
  • Answering the phone in a professional and welcoming manner and passing queries to the appropriate staff member.
  • Be an integral part of a multi-skilled team of volunteers.
  • Receive supervision and support from the Wellbeing Hub Project Manager (WBHM), seeking advice and guidance from the WBHM when necessary.
  • Supporting serving refreshments as required and cleaning cups and wiping down surfaces.
  • Carry out duties with due regard to the Catalyst Volunteer agreement, handbook, and the equal opportunities policy.

  • Able to support, encourage and enable others.
  • An understanding of challenges and barriers for people accessing services and activities.
  • An understanding of mental health and ill mental health difficulties that individuals may face.
  • An understanding of information collection for data reporting.
  • Have good communication skills and the ability to start a conversation with people from all walks of life, in person and on the telephone.

  • Non-judgemental
  • Team player
  • Problem solver and creative thinker
  • Willing to learn, develop and progress.
  • Helpful, honest, friendly and supportive

  • Training
  • Expenses

DBS may be required


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