Volunteer Receptioninst

Role Details

Expires:
2026-02-28

Requres DBS:
Yes

Expenses Given:
Yes

Own Transport Required:
Yes

Disability Friendly:
Yes

Description

Location: Daisy Chain

Role Type: Volunteer

Time Commitment: Flexible, to be agreed

Role Overview

We are looking for a friendly and reliable Volunteer Receptionist to support the day-to-day running of Daisy Chain reception. This role is ideal for someone who enjoys meeting people and wants to play a key part in creating a warm, welcoming first impression for visitors, families, staff and volunteers.

As a Volunteer Receptionist, you will focus on front-of-house duties, helping to ensure the reception area runs smoothly and feels safe, organised and welcoming at all times. You will be supported by the wider Daisy Chain team.

What you’ll gain

  • The opportunity to make a meaningful contribution to a local charity
  • Experience in a reception and customer-facing environment
  • The chance to meet new people and be part of a supportive team
  • Induction, guidance and ongoing support from Daisy Chain staff
  • A welcoming, inclusive environment aligned with Daisy Chain’s values

Our ethos

Daisy Chain is passionate about improving the lives of autistic and neurodivergent children, adults and families. We are committed to creating an inclusive, empowering and supportive environment for everyone who visits, works or volunteers with us.

 

Key Responsibilities

  • Be a friendly and welcoming first point of contact for all visitors to Daisy Chain
  • Greet visitors, families, staff and volunteers and direct them to the appropriate area or team
  • Answer incoming phone calls and pass on messages or enquiries as appropriate
  • Support the signing-in process for visitors and volunteers
  • Monitor the reception area and raise any concerns with a member of staff
  • Assist with managing incoming and outgoing post and deliveries
  • Help keep the reception area tidy, organised and welcoming
  • Support with basic administrative tasks such as filing or preparing paperwork when needed
  • Assist with updating notice boards and general reception information
  • Work alongside staff and other volunteers to support the smooth running of the site
  • Stock checking and overseeing the stationary we provide on-site.

What we’re looking for

We’re looking for someone who shares Daisy Chain’s values and wants to make a positive difference. You don’t need previous receptionist experience – full guidance and support will be provided.

You might be a good fit if you are:

  • Friendly, approachable and welcoming
  • Comfortable speaking to people face-to-face and on the phone
  • Reliable and punctual
  • Happy to follow guidance and ask questions when unsure
  • Able to work independently while also being part of a team
  • Organised and willing to help with a variety of small tasks

Apply for this position

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