Volunteer Peer Mentor

Purpose
of Role

To use own life experiences to provide mentoring
support, early intervention, encouragement, and information to Service Users
looking to improve their life skills and knowledge and achieve greater
independence.

Department

Employability team at Thirteen group 

Responsibilities




Purpose of Role


To use own life experiences to provide mentoring
support, early intervention, encouragement, and information to Service Users
looking to improve their life skills and knowledge and achieve greater
independence.



Main Tasks and Expectations


Volunteers will support Service Users by;


·
Developing and maintaining positive professional relationships
with Service Users


·
Assist staff to gain an understanding of Service Users
known to the service and potential Service Users





· Act as a positive
role model: to listen, support and motivate Service Users


· Provide options,
assistance and support in times of need


· Maintain good
levels of Service User participation with the service


· Support Service
Users on their personal goals and targets


· Support Service
Users with signposting


· Network with
external agencies to source additional support for specialist topic areas


· Supervise Service
Users and their children whilst they undertake activities


· Assist Service
Users with accessing external services – doctors, etc


· Engage with all Service
Users in a positive way





· Participate in
regular training, activities and programs.


·
Volunteers will also need;


· To be punctual
and attend arranged voluntary sessions and let the team know if this is
not possible at the earliest opportunity


· To follow the
organisations confidentiality and risk management procedures and to
maintain safe working practices including traceability.


· To familiarise
yourself with relevant policies and procedures including Lone Working and
Health and Safety


· To treat any
equipment given to you from the organisation with care and respect.


· To behave in a
professional manner that reflects Thirteen’s values


· To attend
regular supervisions and team meetings to input and receive feedback; to
support continual professional development.













Knowledge & Skills

Training
and Induction Requirements


Volunteers will have to undergo an Enhanced
DBS check and will need two references. Training sessions will also have to be
attended before starting the placement and include; an online E-learning
package plus two days training with the Volunteer and Peer Mentor Coordinator.
For the first six months of this role volunteers will need to attend regular
supervisions. Support will be given in all areas of training and accreditation
completion. After 3 months of volunteering the trainee can lone work (if
appropriate).

Personal Qualities

Skills/Experience Needed

· Be motivated with a positive attitude

· Good Communication Skills to work in a positive way with Service Users

· Non-judgemental attitude

· Able to work with members of staff as part of the team

· Able to work on own initiative when required

· A genuine desire to help the Service Users succeed

General Requirements

Availability
and Duration



To
aid in consistency we would like volunteers
to volunteer at least 3 hours per week. This is due to the additional learning
demands around the role. A minimum time period of six months will be appreciated
to complete all training and ‘graduate’ from the trainee role. This role
requires mainly daytime support with the possibility of some evening and
weekend hours.

Apply

Please complete the form below to register your interest in the opportunity.