Volunteer Office Assistant
- Volunteer Office Assistant
- FRADE (Furniture Reclamation & Delivery Enterprise)
Purpose of your Role
The purpose of this
role is to provide office, reception and call handling support to FRADE office staff. This may include answering telephone calls, taking
messages and performing other administrative duties.
Administration and General Office Duties.
•Handling in-bound telephone calls.
•Taking messages and transferring calls to appropriate members of staff.
•Recording customer details and scheduling delivery appointments in our diary.
•Faxing, scanning and copying documents.
•Compiling contact lists.
•Dealing with customer questions and queries in a professional manner.
•To provide excellent customer service and be helpful to customers.
Knowledge & Skills
Core skills required for the post:
•The ability to work to instruction.
•Good verbal and written communication skills.
•Good time management and organisation skills.
•Ability to work independently or in a team.
•Reception and Administration Skills
•Organisation and Time Management Skills.
This role requires a minimum time commitment of at least 4 hours per
Please complete the form below to register your interest in the opportunity.