- Transporting patients, medication and equipment across the Tees Valley
- Based in North Tees
- North Tees and Hartlepool NHS FT
Volunteers are extremely valuable in
supporting our Organisation undertake its work and provide a great opportunity
for people to gain experience within an NHS setting.
We are looking for caring and passionate people who want
to make a difference to join our organisation. Providing excellent, high
quality care is our priority and we want people who share our vision to join
The work volunteers do makes such a difference to staff,
patients and visitors, and we are very grateful for their efforts. Volunteers
play a valuable role across the hospital and within our community and can do
from two hours a week to as many hours as they can spare. The hours and duties
are adapted to fit in with the lives and interests of the volunteer, with some
working during the days and some in the evenings or weekends.
Working as part of a team, our volunteer drivers
transport our patients to and from their homes to our hospital sites for
outpatient appointments and also provide transportation to patients who are
being discharged and in need of support to get home. Volunteers also support in
the delivery of medication and equipment to patients in the community.
- Collecting patients from their home and taking them to
and from our hospital sites within Stockton,
Hartlepool and surrounding areas
- Transporting patients home upon discharge
- Delivering medication/equipment as and when necessary
- Being an ambassador of the Trust at all times, whilst
meeting the needs of the of the wider community
- Taking patients to specific destinations using your
- Assisting patients in and out of the vehicle ensuring
their and your own safety at all times
- In some cases accompanying patients until they are
ready to return home
- Logging mileage and completing expense forms to ensure
reimbursement of out of pocket expenses.
Knowledge & Skills
All volunteers will have great interpersonal and communication skills being able to talk to people at all levels. Patients, staff and members of the public.
There is also a need to be able to keep records of activity to enable claims to be made.
Will also need some basic IT skills/knowledge.
Volunteers will undergo the Trusts own Corporate Induction training and our drivers will undertake a driving assessment, all provided by the trust.
Must have good time management, as our drivers are added to a number of rotas relating to their availability.
Must also be organised with good record keeping skills to ensure the service to our patients is of the highest quality.
Require good communication skills.
A minimum commitment of 3 hours per week for six months is our expectation. The vast majority of our drivers have been with the team for a lot longer.
Our service currently operates a rota system from 11am until 6pm Mon - Fri and 10am until 1pm on a Sat. For the discharge of patients.
Our Outpatient service runs from 8am until 6pm depending upon demand.
Our medication service runs at varying times on a daily basis.
You are not expected to commit to being involved in all of these activities we will accommodate and find suitable places within an appropriate rota where possible.
An enhanced DBS check is required for this post.
Please complete the form below to register your interest in the opportunity.