Retail Assistant

Do you love helping people?

Would you like to help make a difference?

Can you spare the gift of time?

Then come and join our family!  Do you have a flare for delivering excellent customer service?

Would you like to delve into the exciting world of retail and assist with the running of our one of our retail shops?

Are you interested in engaging with the public, promoting the work of the FRADE Charity and becoming one of our valuable ambassadors?

As one of our Volunteer Retail Assistants you will provide valuable help in our busy shop. Based on our main site in Stockton, which sees thousands of visitors pass through our doors every year, you will help support us with a variety of tasks to ensure the smooth running of the shop.

Enhancing visitors experience by providing excellent customer service, is a key part of this exciting role.


Knowledge & Skills

This multi-functional role will enable you to become part of the team by carrying out tasks such as promoting our gift aid scheme and selling both new and donated goods, assisting with purchases, replenishing stock, keeping the shop neat and tidy and answering any questions our visitors might have.

We are looking for someone with a flexible and adaptable approach, and an eagerness for working in a busy and public facing environment.


Personal Qualities

You will be positive and enthusiastic, a good communicator who likes engaging with the public and someone who is willing to learn and keep up to date with what's happening within the Charity in order to stay best informed.


Please complete the form below to register your interest in the opportunity.