Are you wanting to gain experience, socialise, make new friends and give back to people in the local community?
Why not volunteer with us?
You can help in our mission of adding life to days when adding days to life is no longer a possibility.
We are looking for your help with multiple volunteer positions available, including:
Volunteer Receptionist
Role Summary
To greet all visitors and callers in a polite, professional and courteous manner and carry out a range of reception tasks.
Hours / Shift
We will advise available shifts upon application. We are looking to bolster our current volunteer receptionist numbers, fill any gaps in cover, and provide some resilience to allow for ill health and holidays.
We would normally ask for you to be available for:
1 x shift : Morning (9am to 1pm) or afternoon (1pm to 5pm) Monday to Friday.
Please note that this role requires a D.B.S. (Disclosure and Barring Service) clearance. We will go through the process with you and cover any costs involved.
Location
Based at our hospice at Middlefield Road, Stockton-on-Tees. TS19 8XN
Once we review your application , we will send you an email to confirm your email address and ask you to complete one of our enquiry forms/attend the location for a taster day.
For more information about our volunteer roles, visit our website www.butterwick.org.uk – Get involved.
Reception – Middlefield Road, Stockton-on-Tees, TS19 8XN.
Our reception volunteers are often the first point of contact with the Hospice and it is important that we provide a warm welcome to all our patients, families and visitors.
We are therefore looking for the help of friendly, compassionate, organised individuals who can answer, re-direct telephone calls and greet callers to the Hospice in a professional manner.
Shifts :
We have vacancies to cover the hours of 9am – 4pm , with two shifts, one between 9am to 1pm and the other 1pm and 4pm, as below on:
Saturdays and Sundays – all shifts available.
Weekdays – various shifts available – please ask us for details.
Some flexibility would be appreciated to help cover sickness, holidays etc. , but we appreciate that this may not always be possible.
If you think you could help us and support your local community , we would love to hear from you.
Basic knowledge of computer software (email) is desirable and the ability to take and re-direct telephone calls to the Hospice will be required.
These roles will require D.B.S. (Disclosure and Barring Service) clearance and completion of mandatory on-line training, prior to commencing with us – all costs will we be met by the Hospice and support with training will be provided.
We are looking for volunteers that are reliable, welcoming, have a good telephone manner, have empathy and can remain calm under pressure.
You should also be comfortable working unsupervised, maintain a professional approach and take regard of the sensitive and confidential nature of information that may be presented.