Peer Advisor

MAIN PURPOSE OF THE
ROLE

The post holder will support our
trained Personal Wellbeing Coaches (PWC’s) to deliver a service to those of
all levels of complexity. The post holder will be part of a multi-agency team
providing person-centred support focusing on holistically addressing a range
of personal wellbeing issues faced by service users referred by the Probation
Service. Interventions will focus on addressing the following:

·
Support
Around Families and Other Significant Relationships

·
Support with Lifestyles
Choices and Associates

·
Support to
Address their Emotional Wellbeing

·
Support to
reduce Social Isolation.

·
Provide
through the gates support for those leaving prison.

·
Recovery
& Dependency (Female Only)

·
Education,
Training and Employment (ETE) (Female Only)

·
Accommodation
Services (Female Only)

·
Finance,
Benefits and Debt (Female Only)

Enhanced
DBS Check is Required for this Role, A
lthough It Is Expected That Some
Applicants Will Have A Previous Criminal Record.

SCOPE OF ROLE (Key Responsibilities
& Accountabilities)

·
Provide a
professional and excellent standard of service.

·
Build positive
relationships and communicate effectively with internal and external partners
to maximise the impact of the service delivery.

·
Contribute as
part of the team and support colleagues to achieve strategic business unit goals.

The post holder will:

·
Support PWC’s
with caseload by advising service users who will either be serving community
sentences or being released from prison.

·
Help with the
creation of a safe and trusting environment to successfully facilitate a
supportive and construction relationship with service users.

·
Support PWC’s
through delivering and facilitating a range of interventions to service users
which contribute towards achievement of prescribed outcomes including group
work sessions where required.

·
Work with PWC’s
in undertaking interventions on a 1-2-1 basis within the community.

·
Facilitate an
advisory Help Line (17:00pm till 20:00pm) on evening and occasional weekends
(13:00 till 17:00pm).

·
Support PWC’s on
occasional weekends to deliver our Help Desk Support service to service users
who require out of hours 1-2-1 assistance.

·
Provide through
the gates support for those leaving prison.

·
Achieve
contractual targets and goals.

·
Maintain all
associated administrative paperwork and electronic records relating to the contract.

·
Positively
represent the Wise Group in all external meetings including conferences, seminars
and other events.

What We Will Do to Support You
in This Role:

·
On-going and
targeted learning and development that will support and enable you to deliver
the role to a high standard.

·
A full induction

·
Continuous
support and supervision including monthly 1-2-1’s where reflective practice
is carried out to develop your learning and skills as a Peer Advisor.

EXPERIENCE,
QUALIFICATIONS AND SKILLS LEVEL

The following are desired;

·
Personal experience or knowledge of the challenges faced by young
people and adults who have dealt with being socially excluded.

·
Experience working in an adviser role is desired.

·
Ability to find innovative ways to work with service users to
identify and find informed solutions to the challenges faced by them.

·
Excellent verbal and written communication skills to ensure
effective reporting and customer service.

·
Ability
to be a flexible and co-operative member of a team.

·
Enthusiasm and passion for the role.

·
Effective interpersonal and relationship building skills.

·
Ability to use initiative and judgement to resolve problems.

·
Ability to plan or schedule work over days and weeks and respond
to changing pressures or requirements.

ADDITIONAL
REQUIREMENTS

·
A
full driving licence and use of a car would be advantageous but not
essential.

·
Subject
to an Enhanced Disclosure check, although it is expected that some applicants
will have a previous criminal record.

·
Health,
safety and wellbeing are key aspects of all posts and it is vital that the
post holder has key responsibilities for promoting the health, safety and
wellbeing of themselves, service user’s and colleagues.

·
Role
model for Equality, Diversity and Inclusiveness.

·
All
Wise Group colleagues should exhibit environmental awareness and adhere to
our ISO 14001 management framework.

·
Individuals
are expected to behave in a manner that exhibits the Wise Group values of
nurturing positive relationships, acting with integrity, driving growth and
engaging through communication.

Department

Mentoring

Responsibilities




MAIN PURPOSE OF THE
ROLE







The post holder will support our
trained Personal Wellbeing Coaches (PWC’s) to deliver a service to those of
all levels of complexity. The post holder will be part of a multi-agency team
providing person-centred support focusing on holistically addressing a range
of personal wellbeing issues faced by service users referred by the Probation
Service. Interventions will focus on addressing the following:



·
Support
Around Families and Other Significant Relationships


·
Support with Lifestyles
Choices and Associates


·
Support to
Address their Emotional Wellbeing


·
Support to
reduce Social Isolation.


·
Provide
through the gates support for those leaving prison.


·
Recovery
& Dependency (Female Only)


·
Education,
Training and Employment (ETE) (Female Only)


·
Accommodation
Services (Female Only)


·
Finance,
Benefits and Debt (Female Only)



Enhanced
DBS Check is Required for this Role, A
lthough It Is Expected That Some
Applicants Will Have A Previous Criminal Record.











SCOPE OF ROLE (Key Responsibilities
& Accountabilities)







·
Provide a
professional and excellent standard of service.


·
Build positive
relationships and communicate effectively with internal and external partners
to maximise the impact of the service delivery.


·
Contribute as
part of the team and support colleagues to achieve strategic business unit goals.



The post holder will:



·
Support PWC’s
with caseload by advising service users who will either be serving community
sentences or being released from prison.


·
Help with the
creation of a safe and trusting environment to successfully facilitate a
supportive and construction relationship with service users.


·
Support PWC’s
through delivering and facilitating a range of interventions to service users
which contribute towards achievement of prescribed outcomes including group
work sessions where required.


·
Work with PWC’s
in undertaking interventions on a 1-2-1 basis within the community.


·
Facilitate an
advisory Help Line (17:00pm till 20:00pm) on evening and occasional weekends
(13:00 till 17:00pm).


·
Support PWC’s on
occasional weekends to deliver our Help Desk Support service to service users
who require out of hours 1-2-1 assistance.


·
Provide through
the gates support for those leaving prison.


·
Achieve
contractual targets and goals.


·
Maintain all
associated administrative paperwork and electronic records relating to the contract.


·
Positively
represent the Wise Group in all external meetings including conferences, seminars
and other events.




What We Will Do to Support You
in This Role:



·
On-going and
targeted learning and development that will support and enable you to deliver
the role to a high standard.


·
A full induction


·
Continuous
support and supervision including monthly 1-2-1’s where reflective practice
is carried out to develop your learning and skills as a Peer Advisor.


















Knowledge & Skills




EXPERIENCE,
QUALIFICATIONS AND SKILLS LEVEL


The following are desired;







·
Personal experience or knowledge of the challenges faced by young
people and adults who have dealt with being socially excluded.


·
Experience working in an adviser role is desired.


·
Ability to find innovative ways to work with service users to
identify and find informed solutions to the challenges faced by them.


·
Excellent verbal and written communication skills to ensure
effective reporting and customer service.


·
Ability
to be a flexible and co-operative member of a team.


·
Enthusiasm and passion for the role.


·
Effective interpersonal and relationship building skills.


·
Ability to use initiative and judgement to resolve problems.


·
Ability to plan or schedule work over days and weeks and respond
to changing pressures or requirements.





Personal Qualities




EXPERIENCE,
QUALIFICATIONS AND SKILLS LEVEL


The following are desired;







·
Personal experience or knowledge of the challenges faced by young
people and adults who have dealt with being socially excluded.


·
Experience working in an adviser role is desired.


·
Ability to find innovative ways to work with service users to
identify and find informed solutions to the challenges faced by them.


·
Excellent verbal and written communication skills to ensure
effective reporting and customer service.


·
Ability
to be a flexible and co-operative member of a team.


·
Enthusiasm and passion for the role.


·
Effective interpersonal and relationship building skills.


·
Ability to use initiative and judgement to resolve problems.


·
Ability to plan or schedule work over days and weeks and respond
to changing pressures or requirements.





General Requirements




ADDITIONAL
REQUIREMENTS







·
A
full driving licence and use of a car would be advantageous but not
essential.


·
Subject
to an Enhanced Disclosure check, although it is expected that some applicants
will have a previous criminal record.


·
Health,
safety and wellbeing are key aspects of all posts and it is vital that the
post holder has key responsibilities for promoting the health, safety and
wellbeing of themselves, service user’s and colleagues.


·
Role
model for Equality, Diversity and Inclusiveness.


·
All
Wise Group colleagues should exhibit environmental awareness and adhere to
our ISO 14001 management framework.


·
Individuals
are expected to behave in a manner that exhibits the Wise Group values of
nurturing positive relationships, acting with integrity, driving growth and
engaging through communication.





Apply

Please complete the form below to register your interest in the opportunity.