Goods-In Assistant

Daisy Chain
receives on average 1350 donations from its supporters each week. The
volunteer(s) in this role will be the first point of contact for supporters
wishing to donate items. You will be essential to ensuring customers have a
pleasant experience when donating with us. Customer service is key here to
support repeat donations to Daisy Chain.

This is an
active role which includes lifting and moving of items, including furniture and
bags of donations. Full training will be provided including: gift aid, manual
handling, safeguarding and autism awareness


Greeting donors at Daisy Chain donation bay.

donors to make their donation quickly and efficiently

Advising donors which donations which can be
accepted by Daisy Chain, whilst ensuring high quality, undamaged items are

Promote and raise awareness of gift aid,
including signing up new donors and logging repeat donations.

Movement of donations in store, back of house,
on/off delivery vans and placing on salesfloor.

a tidy donation station

Support with pricing donations.

Support serving customers during delivery of
job role.

Additional Responsibilities

the delivery of Daisy Chain‘s Health and Safety, Volunteer, GDPR and Data
Protection Policies

shop staff and other volunteers during busy periods

This role
description is intended to indicate the broad range of tasks that may be
associated to the opportunity. It is neither exhaustive nor exclusive but,
while some variation can be expected in particular duties, the outline is
considered to provide a reasonable general description of the opportunity and is
not intended to be an offer of employment or form part of a contract of

General Requirements

return for volunteering within Daisy Chain Project we will provide a 10%
discount on

bought items, travelling expenses, access to training and support through
volunteer services.

This voluntary position is deemed to
require an Enhanced DBS Check with the Disclosure and Barring Service due to
contact with children and vulnerable adults, across our sites.


Please complete the form below to register your interest in the opportunity.