Good Neighbour Community Hub Volunteer (Call handler)
- Good Neighbour Community Hub Volunteer
- Stockton on Tees
Covid Call Handler
Call Handling volunteer will primarily volunteer alongside the Community Hub
Manager and other Call Handlers to take calls from the public and ensure they
are logged and assigned for fulfilment.
To answer phone
calls from the public and process requests for assistance and support.
To answer any
questions that residents have about the service.
To be friendly,
informative and helpful.
Be able to act in accordance with Catalyst health
& safety procedures including specific Covid related measures.
Knowledge & Skills
Ability to communicate effectively with a wide audience especially by
Ability to build strong working relationships with staff and other
Ability to use basic IT functions.
Friendly, open and keen attitude.
Good communication skills.
A genuine desire to help others and show empathy and support. .
Specific IT and call handling training.
Basic Safeguarding training
Please complete the form below to register your interest in the opportunity.