Family Volunteer

Family Volunteers focus on a specific family or handful of families. Some of the support is provided 1:1 and some in small group settings. 


Stockton Family Outreach and Volunteering Service


Opportunities include...

Peer Supporters – working closely with a particular family and their support worker to help them achieve their short, medium and long term goals / Leading small groups of parents from specific communities of interest e.g. asylum seekers in order to build confidence, resilience and independence.

Parent Group Leaders – delivering the Empowering Parents, Empowering Communities (EPEC) programme – a peer-led parenting course in partnership with Stockton Family Hubs.

Knowledge & Skills

We’ll provide you with our robust training, which includes Safeguarding, Data Protection, Health & Safety, Personal Safety, Equality & Diversity – and is backed up by local induction covering areas including communication, boundaries and ‘meeting the values’. Family volunteers will also have opportunities to shadow our Family Support and Outreach Workers; meeting families and gaining insight into the Family Support role.

Personal Qualities

This role suit people who are good listeners and can empathise – it’s not always about solving the problem, sometimes it’s just about being there. Family volunteers offer a kind of ‘hand-holding’ support, enabling families to overcome barriers.

General Requirements

We ask all of our volunteers to support us for a minimum of one year.

All volunteers complete an Enhanced DBS check and provide two references. Before starting your journey you’ll complete our national training units and local induction. While actively volunteering we also need you to attend occasional supervision and/or team meetings. You must also follow Family Action’s policies and procedures. Most importantly, our volunteers must evidence Family Action’s values by being people focused, ‘can do’, striving for excellence and showing mutual respect.

In addition, Family Volunteers undertake an additional unit of training, specific to the role.


Please complete the form below to register your interest in the opportunity.