Discharge Support Volunteer


Volunteers are extremely valuable in supporting our Organisation undertake its work and provide a great opportunity for people to gain experience within an NHS setting.

We are looking for caring and passionate people who want to make a difference to join our organisation. Providing excellent, high quality care is our priority and we want people who share our vision to join us.

The work volunteers do makes such a difference to staff, patients and visitors, and we are very grateful for their efforts. Volunteers play a valuable role across the hospital and within our community and can do from two hours a week to as many hours as they can spare. The hours and duties are adapted to fit in with the lives and interests of the volunteer, with some working during the days and some in the evenings or weekends.

Working as part of a team, Discharge Support Volunteers will spend time with patients in the hospital who may be at risk of loneliness and isolation and may require some social and emotional support via telephone, once they are home.  Volunteers will keep in touch with the patient following their discharge from hospital and provide information about services and organisations that they can access in the community, to support their wellbeing.

Volunteer Services

  • Meeting patients whilst on a ward to develop relationship upon discharge.
  • Liaison with staff on the ward to identify any potential referrals to the service.
  • Maintaining contact and support with discharged patients for 28 days by phone to ensure they are integrated into the community and are given opportunities to take up further offers of support from the public and volunteer sector, i.e. local authority support networks, volunteer lunch clubs, etc.

  • All volunteers will have excellent interpersonal and communication skills.
  • Volunteers will undergo the Trusts own Corporate Induction training.

  • Appreciation of confidentiality issues.
  • Ability to adapt to change within busy environment.
  • Be self-motivated.

A minimum commitment of 2-3 hours per week for six months is our expectation.

Apply for this position

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