Complementary Therapy Volunteer


Complementary Therapy Volunteers will:

Assist the lead complementary therapist in providing complementary therapy services across all service areas, Wellbeing Centre, In Patient Unit, and Community.

Providing a range of individualised complementary therapy to patients and carers

Deliver relaxation and visualisation therapy

Undertaking assessments of patients and carers across all services.

Complete relevant documentation such as contact communication.

To observe changes in the patient’s condition and feedback as required nurse in charge

To assist in the delivery and development of the complementary therapy service within the organisation

Undertake and deliver education activities and audit as appropriate

To assist with the development and implementation of complementary therapy policies, procedures and standards

Laundering and replenishing equipment, ensure adequate supplies for service delivery, maintaining appropriate stock levels of supplies.

To act as an ambassador for the palliative care team and promote the hospice service.

Personal qualities:

Compassion and empathy

Tact and sensitivity


Excellent communication skills

Commitment to ensuring that the patient has support at the end of their life

Ability to work alone and as part of team

Polite and approachable

Professional approach

Administrative responsibilities:

Show respect, good manners, workplace etiquette

Report any changes to the patient’s condition to registered staff on the ward

Complete relevant documentation such as contact communication

Adhere to all trust policies and procedures

Management and leadership responsibilities:

Supporting volunteers as and when required

Policy and service development:

Act as an ambassador for the palliative care team and promote the service

Training requirements:

As a Compassionate Companion volunteer you will complete the following training:

Teesside Hospice mandatory training

Volunteer induction training

Any other training identified as appropriate to the role

Donning and doffing of personal protective equipment (PPE)

Palliative care face to face training

Relias online training (mandatory)

Communication training

Your commitment:

Your commitment to this role will be discussed on an individual basis. We ask that all volunteers commit to a minimum of two hours per week

Support and supervision:

Your first line of support and for any enquiries will be the hospice Complementary Therapists/Wellbeing Centre team. Volunteers will be assigned to a supervisor from the team for support.


The Wellbeing Centre team will provide you with any information updates, training opportunities and upcoming events on a regular basis.

Users of the service:

All patients, carers, visitors and staff within Teesside Hospice Care Foundation



Teesside Hospice volunteer badge (provided)

To apply for this role please contact:

Workforce Development Team, Teesside Hospice, 1 Northgate Road,

Call the team on: 01642 811060

Email us

Apply for this position

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