Community Volunteer

  • As a Community Volunteer you will support and work with an older person to help them live well.
  • Billingham and Stockton
  • Independent Age

As a Community Volunteer you will support and work with an older person to help them
achieve their desired goals. We want to ensure that more people can live a happy, connected
and purposeful later life and this role is pivotal in helping us do that. When a person is
referred into our service they will work with us to identify what they would like to achieve.
You will then meet up with and provide support to the person for about 6-9 months to enable
them to achieve these goals. This is likely to be once a week but is flexible. What you’ll
actually be doing when you meet up is dependent on the goals of the older person but it
could be anything from supporting someone to get out and about again, meeting them for a
coffee and chat at a local café, or it could be supporting someone to use online services such
as online shopping and so on.


Community Service Teesside


• Working with an older person to support them to achieve their goals. This will be
dependent on the goals of the older person but could include getting out and about,
assisting with shopping, attending different activities or enabling the person to feel more
confident using technology. 

• Providing companionship, encouragement and ideas to help people establish new
friendships and enjoy new experiences 

• Working alongside Independent Age staff to support people to achieve their goals

Knowledge & Skills

Volunteers will need to have

• Good communications skills 

• Ability to handle personal data sensitively and confidentially 

• Happy to work as part of a team either in person or remotely 

• Basic IT skills, such as email

•All volunteers are required to complete essential training to ensure that they are
confident and supported in their role. This will include a local induction, safeguarding and if needed, moving and handling. We want all volunteers to feel happy and confident in their role and so if there is any
additional training that would be useful to you in your role then please let us know.

Personal Qualities

Good communication skills are an important part of this role. You will be supporting people on a one to one basis, so it's important to be committed and reliable. An understanding of your local community would be good as you may be accessing local transport or activities.

For more information please contact Tracy Bushnall at

General Requirements

When you join us we will match you with an older person. In order to do this we need to know you can commit to that match for a specific amount of time. This may vary from match to match, but on average this will be and hour or two, weekly for 3 to 9 months. We will also ask that you undergo a DBS check and training, some of which may be in person.

Although your own transport is not essential, it would be an advantage to have a car or a willingness to use public transport in order to access the local community with your older person.


Please complete the form below to register your interest in the opportunity.