Community Internet Cafe Assistant

We have received a grant through The National Lottery Community Fund to run our Community Internet Cafe twice per week and we are looking for pro-active volunteers to assist us – we ask that any volunteer would commit to a set number of hours each week in order to help us to schedule our staffing rota for the café.  You would be joining a friendly and supportive group and gain knowledge and experience of catering/customer service and customer engagement.

Volunteers will assist in the day to day running of the Fusion Internet Café (from food and drinks preparation to customer service and maintaining hygiene standards at all times.

The main criteria is that you are open, friendly and willing to help others. Volunteers will gain experience of working in a team, providing customer service within a hospitality environment.


Main Responsibilities

  • Assist with the set-up of tables and chairs for each café session

  • Greet visitors to the café in a friendly and welcoming way

  • Prepare the kitchen for service, including basic stock-taking to ensure sufficient supplies for the session

  • Operate tea and coffee making facilities

  • Serving customers

  • Café Main Area – cleaning at end of café session; floors swept (mopped if necessary); tables and chairs put away; barriers taken down and stored.

  • Kitchen – All rubbish to be disposed of in an appropriate manner, crockery and cutlery to be washed up and put away. Coffee machine to be emptied/cleaned and stored; floor swept and all work surfaces to be wiped clean.

Personal Qualities

Personal Qualities:

Throughout your volunteering time you should:

  • Be clean and presentable at all times during project sessions

  • Be prepared to wear project specific clothing (t-shirt or tabard) and to be responsible for cleaning of such garments.

  • Project a welcoming and friendly attitude towards both colleagues and project participants

  • Demonstrate a ’can do’ attitude

  • Be pro-active when looking at tasks to be carried out

  • Ask for advice from Project Staff if and when needed

  • Be able to work as part of team for the better running of the project

  • Be flexible in order to accommodate events that may occur during a session.

General Requirements

General Requirements

We ask all volunteers to:

  • Commit to a minimum of 6 months as a volunteer, either 4 or 8 hours per week

  • Undergo an enhanced Disclosure & Barring Service (DBS) check

  • Undergo all training and supervision as required by the management of Fusion Project.

  • Comply with Hardwick in Partnership’s policies and procedures, including Safeguarding, Health & Safety, GDPR and Diversity
    & Equality

  • Protect their own health, safety and welfare at all times

  • Positively promote the principles of these policies amongst colleagues, service users, volunteers and other members of the


Please complete the form below to register your interest in the opportunity.